Reference

How he777 Handles Your Personal Information

Your account details, payment records, and browsing activity on he777 are handled with care. This page explains what we collect, why we collect it, and what you can do about it — access depends on your local law and eligible regions.

Account Data ProtectedbKash & Nagad Transactions CoveredYour Rights ExplainedContact Us Anytime
he777 How he777 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run the platform. Here is what that looks like in practice across the four areas that matter most to your account.

Account Security

Your account is protected with password hashing and session tokens. We send an OTP to your registered number for login verification, so access requires something only you hold.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see which parts of the lobby get used most. You can block non-essential cookies in your browser settings without losing account access.

Data Retention

Active account data is kept while your account is open. After closure, we retain records for the period required under applicable rules in your eligible region, then delete or anonymise them.

Requesting Changes

To correct, export, or delete your personal data, contact support via live chat or email. We will verify your identity first, then action the request within a reasonable timeframe.

PRIVACY CONTACT

Reach Us About Your Data

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. Reach out through any of the channels below and mention that your query is privacy-related so it gets to the right person quickly.

Live Chat Open the chat widget inside your account dashboard. Available during our support hours — mention 'privacy request' so the team routes it correctly.
Email Support Send your request to our support address listed in the account help section. Include your registered contact detail so we can verify your identity before responding.
Help Centre Our help section covers common data questions — how to download your account history, update your contact details, or close your account and request deletion.

Privacy Questions We Hear Most

Real questions from people who want to understand what happens to their information on he777.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data are also logged automatically for security purposes.

We do not sell your data. Payment processors like bKash and Nagad handle transaction data under their own privacy terms. We only share data where required by applicable rules in your eligible region.

Contact support via live chat inside your account and ask for a data export. We verify your identity first, then send your records to your registered contact detail.

Yes. Send a deletion request through live chat or email support. After we verify your identity, we will remove or anonymise your data, subject to any retention period required in your eligible region.

We use session cookies for login and analytics cookies to understand lobby usage. You can block non-essential cookies in your browser settings; your account will still work normally.

We retain records for the period required under applicable rules in your eligible region after account closure, then delete or anonymise them. Contact support if you want specifics for your situation.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.